Building a great team starts with a shared purpose. Learn how a hands-on training workshop can give your team the skills and alignment they need to build incredible products.
Read MoreResearch as a Service: Continuous Insights That Keep You Ahead
Stop guessing and start building with confidence. Learn how a continuous research retainer provides the constant flow of user insights you need to make smarter, faster product decisions.
Read MoreFractional Head of Research - Leadership without the Overhead
Hiring a senior research leader is a big decision. This post explains how a Fractional Head of Research gives you the strategic guidance and leadership you need, without the commitment of a full-time hire.
Read MoreThe Product Discovery Sprint: Clarity Before You Build
Building a product is a gamble without clarity. This post reveals how a Product Discovery Sprint gives your team the evidence and confidence to build what people actually need. Stop guessing, start building with intent.
Read MoreThe User Research Audit - What is it?
Is your product's user experience stuck?
We've all been there: a product that looks great but just isn't connecting with users. You're trying to fix things, but it feels like you’re spiralling adding more information but not getting insight. What you need isn't more effort; it's more clarity.
My User Research Audit is a no-nonsense health check for your product. It’s an evidence-based approach to uncover friction points and missed opportunities, giving you a clear, actionable report with practical advice you can use immediately. Let's get to the root of the problem and build a better experience for your users.
Read MoreFrom Contractor to Consultancy: It's Time for a Change
I’m starting the shift from contracting to a user research consultancy. Learn why I’m scaling my passion to build strategic partnerships that provide solutions that stick, with new consulting services like UX audits and discovery sprints.
Read MoreSummer Reading '21
Some 2021 reading and watching recommendations - all available on Audible, Netflix or Amazon.
Read MoreWhy does UX have a gatekeeping problem?
We need to talk about gatekeeping in the UX community - how can we stop it?
Why do we strive for purity whilst letting the progress of our work fester?
Read MoreWhat Jason Does: A Review and Guide
Hello!
Have you ever wondered how Jason does his job? Jason for sure has. So in a slightly different post, I share how I work and why I work the way that I do. Hopefully it’ll be insightful and potentially useful.
Summer Reads
A brief collection of books I recommend to read over the summer - some old, some new, some hopefully unexpected.
Read MoreBe More Batman
Always be yourself, unless you can be Batman right?
Well, what can Batman teach us about being a good product person?
TO THE CAVE!
Read MoreThe Nine Circles of Product Development Hell
What are the 9 circles of product development hell? Pack your bags as we set sail down the river Styx…
Read MoreDiscourse and Context and Audience! Oh my! Adventures with Cats and Bears
Product Zombies - Part Three: Viral Infection
How are product teams like zombies? The final part - viral zombie product teams. How to recognise, cure and win against them.
Read MoreReflecting on Retrospectives
Reflecting on 2019 - a retrospective is an important thing - what went well for you this year?
Use the life wheel to give you an objective perspective.
Product Zombies - Part Two: Reanimated Product Teams
Zombie product teams! Run!
What can we do to escape and prevail!
Part 2 of the product zombies
Read MoreProduct Zombies - Part One: Messy Origins
What do zombies have to do with product development?
Quite a bit, learn all about zombies and how they’re in your teams. Only then can we learn what we can do about them.
Read More'The Thing' about Culture
The Thing about Culture is that it’s everywhere, infiltrating and assimilating across your team. How can you identify it? What can John Carpenter’s classic tell us about building teams with good culture. This blog contains Kurt Russell gifs.
Read MoreHow to deal with the Treacle People
Every organisation has them, so what is the best way to deal with them?
Join me as we encounter the TREACLE PEOPLE!
Read MoreBuilding Universes: Marvel and Portfolio Management
What can we learn about portfolio management from the Marvel Cinematic Universe?
Well quite a bit actually, watch how they spin all their plates so we can learn how to do the same!