BUILD A USER-CENTRIC MINDSET. GAIN THE SKILLS TO GROW.
You know that understanding your users is the key to building great products, but what if you could empower your team to get those insights for themselves?
My training and coaching programs are designed to do exactly that. I’ll share the practical hands-on skills needed to ask the right questions, plan and run effective research, and strategies to place the user at the heart of your business.
Training and coaching programs
I offer two distinct paths to empower you and your teams with the skills and confidence to plan, carry out and then act on user research.
Custom team workshops
Designed for product, design and engineering teams that want to learn together, building a shared culture and approach to user research.
As each team is different we’d work with your team to create a custom workshop or training day based on your team’s specific needs and goals. We’d cover practical skills that can be applied immediately using real life examples - theory is all well and good, but let’s focus on helping your team deliver.
Example workshops:
How to run a usability test - how to run efficient usability tests on prototypes - from paper to production
The art of user interviews - how to structure a discussion guide, conduct interviews and get the most out of your participants
Practical analysis - how to get actionable and strategic insight from your qualitative and quantitative data
Building a user centred culture - how to embed user centred design into your teams
1:1 USER RESEARCH COACHING
This is a personalised program for individuals who want to take their user research skills to the next level. If you’re working in product, design or starting your own thing - this is for you.
The aim is to focus on your unique challenges, business goals and opportunities. Working through your situation we will develop a direct and actionable approach, help you add user research methods to your workflow, identifying the core problems and.
How it works:
Discovery call: A brief chat to understand a bit about yourself, your situation and what you would like to get from coaching
Custom plan: We’ll work together to develop a custom plan that meets the needs of your organisation
Practical application: We’ll focus on hands-on learning with real world examples to help you grow and empower your team with practical tasks